Last updated: 12 March 2026
These Terms and Conditions govern the provision of painting and decorating services by Hampstead Painting Company ("we," "us," or "our") to customers ("you" or "your"). By engaging our services, you agree to be bound by these terms.
We provide professional painting, decorating, and related services as specified in our written quotations and agreements. All work will be carried out:
All quotations are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on site visits and information provided by you. If conditions differ materially from those assessed, we reserve the right to revise the quotation.
Any changes to the agreed scope of work must be confirmed in writing and may result in additional charges. We will provide revised quotations for your approval before proceeding with variations.
All prices are quoted in British Pounds (GBP) and are exclusive of VAT unless otherwise stated. Prices include:
Unless otherwise agreed in writing, payment terms are as follows:
Invoices are due within 14 days of issue unless otherwise agreed. We reserve the right to charge interest on overdue accounts at a rate of 4% above the Bank of England base rate.
We accept payment by:
You agree to:
You must inform us if pets will be present during work. You are responsible for restraining pets and ensuring our team's safety. If the property will be occupied during work, please inform us in advance.
We maintain comprehensive Public Liability Insurance (£10 million) and Employers' Liability Insurance as required by law. Certificates are available upon request.
We comply with all relevant health and safety legislation and conduct risk assessments for all projects. Our team uses appropriate safety equipment and follows safe working practices.
We dispose of all waste materials in accordance with environmental regulations and use low-VOC products where possible.
We guarantee our workmanship for 2 years from the completion date. This warranty covers:
Our warranty does not cover:
To make a warranty claim, contact us in writing within 14 days of discovering the defect. We will inspect the issue and, if covered, remedy it at no additional cost.
We reserve the right to cancel a contract if:
In such cases, you will be charged for work completed to date.
While we endeavor to complete all work within agreed timeframes, completion dates are estimates. We are not liable for delays caused by:
Our liability under this agreement is limited to the value of the services provided. We are not liable for:
You agree to indemnify us against any claims arising from:
Any bespoke designs, color schemes, or decorative treatments created by us remain our intellectual property unless otherwise agreed in writing.
We collect and process personal data in accordance with our Privacy Policy and applicable data protection legislation.
If you are dissatisfied with our services:
We are committed to resolving disputes amicably. If a dispute cannot be resolved through discussion, both parties agree to first attempt mediation before pursuing legal action.
These terms, together with our quotation and any written agreements, constitute the entire agreement between us and supersede all prior agreements, representations, or understandings.
These terms are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to amend these terms at any time. Amendments will not affect contracts already entered into.
For questions regarding these Terms and Conditions, please contact us:
Hampstead Painting Company
Unit 3, Palace Court, 250 Finchley Road
London, NW3 6DN
Email: contact@hampsteadrenovations.co.uk
Phone: 020 3874 2670
Company Registration Number: 12345678
VAT Registration Number: GB 123 4567 89
Registered Office: 123 High Street, Hampstead, London NW3 1AA